Cornerstone Trust Site
All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
Galaxy Operational
90 days ago
99.97 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
99.97 % uptime
Today
LAX-SL1 Operational
90 days ago
99.94 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
LAX-SL2 Operational
90 days ago
99.94 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
LAX-SL3 Operational
90 days ago
99.94 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
LAX-SL4 Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
LAX-SL5 Operational
90 days ago
99.94 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
LHR-SL1 Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
LHR-SL2 Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
LHR-SL3 Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
JP SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
UK-SL1 (AWS) Operational
90 days ago
99.97 % uptime
Today
Response Time Operational
90 days ago
99.94 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
UK-SL2 (AWS) Operational
90 days ago
99.97 % uptime
Today
Response Time Operational
90 days ago
99.94 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
UK-SL3 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.94 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
UK MetPol SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
99.97 % uptime
Today
Response Time Operational
90 days ago
99.94 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022
Service Disruption - LHR SL3
Resolved - The CSOD Technology Team observed a service disruption on this swimlane. The problem began at 1.20a Pacific Time and service was restored at 3.12a Pacific Time. During this time, clients with portals on this swimlane were not able to access the application.
Nov 30, 03:32 PST
Update - The issue has been identified and we are working to resolve with urgency. Another update will be provided in the next 60minutes.
Nov 30, 02:37 PST
Identified - This swimlane (London SL3) is experiencing a service disruption. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Nov 30, 01:43 PST
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Patch 22.04.03 - CSOD Data Centers at GLX
Completed - The scheduled maintenance has been completed.
Nov 25, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 21:00 PST
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Nov 22, 23:51 PST
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022
Minor Issue - Functionality - Reporting 2.0 Not accessible for LAX SL1, SL3 and SL5
Resolved - This incident has been resolved.
Nov 21, 09:40 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 21, 09:26 PST
Identified - This swimlane is experiencing some functional issues with Reporting 2.0. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Nov 21, 09:03 PST
Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Patch 22.04.01 - CSOD Data Centers at LAX
Completed - The scheduled maintenance has been completed.
Nov 18, 23:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 17:47 PST
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Nov 7, 17:58 PST
Patch 22.04.01 - CSOD Data Centers at EU/FR/LHR/UK
Completed - The scheduled maintenance has been completed.
Nov 18, 22:32 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 17:30 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 17:46 PST
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Nov 7, 17:58 PST
Patch 22.04.01 - CSOD Data Centers at AU/JP
Completed - The scheduled maintenance has been completed.
Nov 18, 11:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 06:01 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 17:46 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 17:45 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 11, 17:42 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 10, 19:12 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 18:50 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 18:50 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 8, 18:39 PST
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Nov 7, 17:58 PST
Nov 17, 2022

No incidents reported.

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