Minor Issue - DLW Feeds not processing US SL1 and USL5

Incident Report for Cornerstone

Monitoring

A fix has been implemented and we have validated it's been successful. We will update this issue to Resolved after a period of monitoring.

Posted Oct 20, 2026 - 12:11 PDT

Identified

Engineering has identified a cause and we are currently validating a fix. We will continue sharing updates as they become available.

Posted Oct 20, 2026 - 10:57 PDT

Investigating

Data Load Wizard feeds are experiencing issues processing on US SL1 and US SL5 Swimlanes. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

Posted Oct 20, 2026 - 09:18 PDT

This incident affects: US SL1 (AWS) (Edge Import / Edge Loads (Stuck/Erroring)) and US SL5 (AWS) (Edge Import / Edge Loads (Stuck/Erroring)).