System latency observed in US Swimlanes Production Environment

Incident Report for Cornerstone

Resolved

The CSOD Technology Team observed a performance degradation affecting US Swimlanes Production Environment (Start time 8:05 am PST to End time 8:15 am PST). During this time, clients with portals on these swimlanes may have experienced slow performance or intermittent errors while accessing the application. Our Engineering teams have implemented a fix and after a period of monitoring we are considering this issue resolved.

Posted Mar 20, 2026 - 08:05 PDT