Latency on US SL5

Incident Report for Cornerstone

Resolved

The CSOD Technology Team observed a performance degradation affecting the US SL5 swimlane. The problem began at 4:25 AM Pacific Time and was resolved at 6:35 AM Pacific Time. During this time, clients with portals on this swim lane may have experienced slow performance or intermittent errors while accessing the application.

Posted Aug 24, 2026 - 07:05 PDT

Investigating

The US SL5 swim lane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

Posted Aug 24, 2026 - 05:49 PDT

This incident affected: US SL5 (AWS) (Response Time).