Learning Assignments for US SL1 Swimlane Stuck in a Queued Status

Incident Report for Cornerstone

Resolved

We have finished processing the LAT queue at 5 PM PT. There is currently no ongoing backup for asynchronous processing in US SL1.
Posted Oct 27, 2026 - 19:03 PDT

Monitoring

We have identified the cause of the issue and implemented a fix. Learning Assignment queues are now processing. However, due to the backlog of assignments, some delays may continue as the queues work through the backlog of pending requests. We will continue to monitor progress and provide another update once the backlog has cleared and normal processing has resumed.
Posted Oct 27, 2026 - 09:23 PDT

Investigating

US SL1 environments are currently experiencing issues with Learning Assignments being stuck in a queued status. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Posted Oct 27, 2026 - 07:46 PDT
This incident affected: US SL1 (AWS) (Message Queuing).