The issue has been resolved. The CSOD Technology Team observed a performance degradation affecting the CDG swimlanes. Clients with portals on these swimlanes may have experienced slow performance or intermittent errors while accessing the application.
Posted Oct 07, 2026 - 07:23 PDT
Monitoring
This issue was mitigated, and SL performance is back to normal. We will continue to monitor before concluding that this incident is resolved.
Posted Oct 07, 2026 - 03:19 PDT
Identified
This issue is mitigated for CDG SL4. We continue to work on a fix for CDG SL1.
Posted Oct 07, 2026 - 02:55 PDT
Investigating
The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Posted Oct 07, 2026 - 02:25 PDT
This incident affected: CDG SL1 (AWS) (Response Time) and CDG SL4 (AWS) (Response Time).