System latency observed in US Swimlanes Production Environment

Incident Report for Cornerstone

Resolved

The CSOD Technology Team observed performance degradation affecting US swimlanes. During this time, clients with portals on these swimlanes may have experienced slow performance or intermittent errors while accessing the application. Our Engineering teams have implemented a fix, and after a period of monitoring, we now consider this issue resolved.
The incident started on 06/16/2026 at 8:30 AM PST and was resolved at 06/16/2026 at 8:52 AM PST.

Posted Jun 16, 2026 - 05:30 PDT