Intermittent Reporting 2.0 Issues on US PROD Across Swimlanes

Incident Report for Cornerstone

Resolved

A severe production incident occurred in the US PROD environment, causing intermittent issues with Reporting 2.0 services across multiple swimlanes. The CSX application was impacted, experiencing degraded performance and potential data inconsistencies.

Our engineering teams identified the issue and deployed a fix. We closely monitored the situation to ensure stability. After a period of monitoring with no further recurrences, the issue has been resolved.

Posted May 28, 2026 - 07:30 PDT