Cornerstone Status Page

All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
US SL4 (AWS) Operational
90 days ago
99.92 % uptime
Today
Uptime Operational
90 days ago
99.92 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
JP SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
UK SL1 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL2 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL3 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
99.98 % uptime
Today
Uptime Operational
90 days ago
99.98 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
US SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
US SL2 (AWS) Operational
90 days ago
99.96 % uptime
Today
Uptime Operational
90 days ago
99.96 % uptime
Today
Response Time Operational
90 days ago
99.96 % uptime
Today
US SL3 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
US SL5 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 29, 2026
Schedule Infra Maintenance - US-RES & GLX PRD
Completed - The scheduled maintenance has been completed.
Mar 29, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 22:00 PDT
Scheduled - Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Mar 28, 20:12 PDT
Schedule Infra Maintenance - UK
Completed - The scheduled maintenance has been completed.
Mar 29, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 20:30 PDT
Scheduled - Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Mar 28, 20:10 PDT
Mar 28, 2026
Mar 27, 2026

No incidents reported.

Mar 26, 2026
Emergency Maintenance - Edge Import & Bulk API - US Swimlanes
Resolved - Emergency maintenance has been completed and everything is operational at this time.
Mar 26, 14:29 PDT
Update - We are starting the emergency maintenance. During this period, you may encounter a 503 error while trying to access Edge Import. We will continue to provide updates as progress is made.
Mar 26, 12:31 PDT
Identified - We are aware of an issue causing some Edge Import loads and feeds to fail during processing on US swimlanes. To address this, we will be initiating an emergency maintenance shortly.

We are allowing all currently processing jobs to complete before maintenance begins. In the meantime, new Edge Import and Bulk API jobs are being temporarily prevented from entering the queue.

Once maintenance is complete, new jobs and any impacted scheduled jobs will resume processing.

We will continue to provide updates as progress is made.
Mar 26, 11:04 PDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026
Schedule Infra Maintenance - FR-EXT/FR-RES/METPOL PROD
Completed - The scheduled maintenance has been completed.
Mar 22, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 20:30 PDT
Scheduled - Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Mar 21, 20:09 PDT
Mar 21, 2026
Mar 20, 2026
System latency observed in US Swimlanes Production Environment
Resolved - The CSOD Technology Team observed a performance degradation affecting US Swimlanes Production Environment (Start time 8:05 am PST to End time 8:15 am PST). During this time, clients with portals on these swimlanes may have experienced slow performance or intermittent errors while accessing the application. Our Engineering teams have implemented a fix and after a period of monitoring we are considering this issue resolved.
Mar 20, 08:05 PDT
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Minor Issue - Latency for all Galaxy Clients across UK and EU Region
Resolved - The CSOD Technology Team observed a performance degradation affecting the Galaxy clients across UK and EU region swimlane. The problem began at 1:02 AM Pacific Time and was resolved at 1:19 AM Pacific Time. During this time, clients with portals on UK and EU region swimlane may have experienced slow performance or intermittent errors while accessing the application.
Mar 16, 05:06 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 16, 02:42 PDT
Investigating - The Galaxy clients across UK and EU Region Swimlanes are experiencing some latency issues. Clients with portals in this swimlane may experience delays or 504 gateway timeouts errors while accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Mar 16, 02:07 PDT
Mar 15, 2026

No incidents reported.

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