Cornerstone Status Page

All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
US SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
JP SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
UK SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL2 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL3 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
99.98 % uptime
Today
Uptime Operational
90 days ago
99.98 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
US SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
US SL2 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.99 % uptime
Today
US SL3 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
US SL5 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Schedule Infra Maintenance - EMEA May 9, 2026 20:00 - May 10, 2026 02:00 PDT

Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Posted on May 07, 2026 - 08:49 PDT
May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
UK SL2 - Error 500 on reporting 2.0
Resolved - Client with portals on UK SL2 may have experienced error 500 when accessing Reporting 2.0.
This issue started on May 6th, 2026, 09:13 PM PDT and was resolved on May 6th 2026, 10:00 PM PDT.
May 6, 21:30 PDT
May 5, 2026
Users Unable to Access Career Site (US Swimlanes)
Resolved - The CSOD Technology Team observed a performance degradation affecting the Career Site on this swimlane. The problem began at 6:50am Pacific Time and was resolved at 7:34am Pacific Time. During this time, clients with portals on this swimlane may have experienced issues while accessing the Career Site. After a period of monitoring we are considering this issue resolved.
May 5, 16:10 PDT
Monitoring - Our Engineering team has deployed a fix to address this concern. We will continue to closely monitor the situation to ensure stability.

Further updates will be shared through the Known Issue article and Status page. Thank you for your understanding and patience.
May 5, 09:57 PDT
Identified - Cornerstone career site is currently unavailable. Users attempting to access the career page are unable to load the site and are encountering an error message stating: “An error occurred while processing your request.”

Our engineering team has identified the issue and is actively working to restore full service. We will keep you posted on significant updates to this concern.
May 5, 09:11 PDT
Users Unable to Access Career Site (US Swimlanes)
Resolved - After monitoring the Career Site operations for 24 hours with no further recurrences observed, we consider this issue resolved.

Thank you for your patience and understanding!
May 5, 07:31 PDT
Monitoring - Our Engineering team has deployed a fix to address this concern. We will continue to closely monitor the situation to ensure stability.

Further updates will be shared through the Known Issue article and Statuspage. Thank you for your understanding and patience.
May 4, 08:03 PDT
Identified - Cornerstone career site is currently unavailable. Users attempting to access the career page are unable to load the site and are encountering an error message stating: “An error occurred while processing your request.”

Our engineering team has identified the issue and is actively working to restore full service. We will keep you posted on significant updates to this concern.
May 4, 07:10 PDT
May 4, 2026
May 3, 2026
Schedule Infra Maintenance - APAC
Completed - The scheduled maintenance has been completed.
May 3, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 04:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 08:44 PDT
Scheduled - Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Apr 28, 08:44 PDT
Schedule Infra Maintenance - US
Completed - The scheduled maintenance has been completed.
May 3, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 20:00 PDT
Scheduled - Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Apr 28, 08:39 PDT
May 2, 2026
May 1, 2026

No incidents reported.

Apr 30, 2026
Resurfaced: Unable to access reports in Reporting 2.0 (US Swimlanes Production Environment)
Resolved - The Engineering Team has confirmed that Reporting 2.0 is now functioning as intended. The issue occurred at approximately 6:20 AM PST and was resolved by around 6:53 AM PST.

Our teams are actively working on implementing a long-term fix to prevent recurrence. This incident has now been successfully resolved.

We sincerely apologize for the inconvenience caused and appreciate your continued patience.
Apr 30, 07:35 PDT
Investigating - The Reporting 2.0 issue impacting the US swimlanes has recurred today. Clients within these swimlanes may experience functional disruptions, including difficulties accessing reports and delays while performing certain actions within the portal.

As a reminder, this issue was initially reported on 13 April 2026 and is being tracked under the following incident: https://status.csod.com/incidents/m2s13ms05fdp. The Engineering Team has confirmed that the same issue has resurfaced and is actively investigating the cause.

This continues to be our top priority, and all relevant teams are engaged to restore normal functionality at the earliest. We sincerely apologize for the inconvenience caused and appreciate your patience. We will keep you informed of any significant updates as they become available.
Apr 30, 07:00 PDT
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026
Latency/intermittent timeouts observed on CDG SL1 Production Environment
Resolved - CSOD Technology Team observed a service disruption on the CDG SL1 beginning at 4:21 AM PT, with service restored at 4:31 AM PT. During this time, some clients may have experienced intermittent timeouts. The issue has been resolved and the environment is stable.
Apr 27, 04:21 PDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

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