All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
US SL4 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
AU SL1 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
JP SL1 (AWS) Operational
Response Time Operational
Uptime Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
UK SL1 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
UK SL2 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
UK SL3 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
UK SL4 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
CDG SL1 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
CDG SL4 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Message Queuing Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Email Delivery Failures Operational
FRA SL1 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
US SL1 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
US SL2 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Email Delivery Failures Operational
Message Queuing Operational
US SL3 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
US SL5 (AWS) Operational
Uptime Operational
Response Time Operational
Reporting 2.0 Operational
Recruit Operational
Career Site down Operational
Search Functionality down Operational
CSOD Public API failures Operational
Edge Import / Edge Loads (Stuck/Erroring) Operational
LMS Operational
Message Queuing Operational
Email Delivery Failures Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Latency on JP SL1 PRD
Resolved - The CSOD Technology Team observed a performance degradation affecting this swimlane. The problem began at 18:05 and was resolved at 18:55, 29 Oct PDT. During this time, clients with portals on this swimlane may have experienced slow performance or intermittent errors while accessing the application.
Oct 29, 19:12 PDT
Monitoring - Latency has subsided now. We are monitoring to ensure all services are back to normal.
Oct 29, 18:56 PDT
Update - After further review, the issue is not about queue processing, but system latency. Apologies for the confusion.

The swimlane is experiencing some latency issues. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application. This is our top priority, and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Oct 29, 18:40 PDT
Investigating - JP SL1 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing or LAT processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.
Oct 29, 18:24 PDT
Queue processing issue on US SL1
Resolved - This issue is resolved. The queues are continuing to process successfully.
Oct 29, 12:26 PDT
Monitoring - The issue has been resolved and the queues are successfully processing. We will keep the status in a Monitoring for a period of time to confirm continued stability and ensure the issue does not recur.
Oct 29, 09:54 PDT
Investigating - US SL1 swim lane is experiencing delays in processing background or queued tasks. During this time, background tasks, including email processing or LAT processing, may take longer than usual to complete. Resolving this issue is our top priority, and we are working to fix it as quickly as possible. Please check back periodically for updates, which will be posted as they become available.
Oct 29, 07:33 PDT

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Learning Assignments for US SL1 Swimlane Stuck in a Queued Status
Resolved - We have finished processing the LAT queue at 5 PM PT. There is currently no ongoing backup for asynchronous processing in US SL1.
Oct 27, 19:03 PDT
Monitoring - We have identified the cause of the issue and implemented a fix. Learning Assignment queues are now processing. However, due to the backlog of assignments, some delays may continue as the queues work through the backlog of pending requests. We will continue to monitor progress and provide another update once the backlog has cleared and normal processing has resumed.
Oct 27, 09:23 PDT
Investigating - US SL1 environments are currently experiencing issues with Learning Assignments being stuck in a queued status. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Oct 27, 07:46 PDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Intermittent Latency & Issues Launching Training - US SL3 and US SL5
Resolved - The CSOD Technology Team observed an issue with users launching training. The problem was intermittent between 11 AM Pacific Time and was resolved at 2 PM Pacific Time. During this time, users may have experienced issues accessing and launching training from their transcripts. Please contact Global Product Support if this issue is persisting.
Oct 21, 16:28 PDT
Monitoring - Engineering has applied a fix and we have validated the issue is no longer reproducible. We will place this back in a monitoring status for at least one hour before considering the issue resolved.
Oct 21, 14:29 PDT
Investigating - We've received reports that this issue has resurfaced and our Engineering teams are investigating further. We'll continue to share updates as new information becomes available.
Oct 21, 13:42 PDT
Monitoring - Our Engineering teams have confirmed the issue has subsided. We have validated that the issue is no longer reproducible and we are monitoring for the next hour before considering the issue resolved.
Oct 21, 13:08 PDT
Investigating - Some customers on US SL3 may experience intermittent latency and issues launching training. We are actively investigating the issue as a top priority and working to restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.
Oct 21, 12:06 PDT
Minor Issue - DLW Feeds not processing US SL1 and USL5
Resolved - After a full day of monitoring we are considering this issue resolved. A formal Root Cause Analysis will be published within 7-10 business days including preventive measures.
Oct 21, 13:07 PDT
Monitoring - A fix has been implemented and we have validated it's been successful. We will update this issue to Resolved after a period of monitoring.
Oct 20, 12:11 PDT
Identified - Engineering has identified a cause and we are currently validating a fix. We will continue sharing updates as they become available.
Oct 20, 10:57 PDT
Investigating - Data Load Wizard feeds are experiencing issues processing on US SL1 and US SL5 Swimlanes. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Oct 20, 09:18 PDT
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