Cornerstone Trust Site

All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
LAX-SL4 Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
US SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
JP SL1 (AWS) Operational
90 days ago
99.98 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
99.98 % uptime
Today
UK SL1 (AWS) Operational
90 days ago
99.83 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.66 % uptime
Today
UK SL2 (AWS) Operational
90 days ago
99.83 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.66 % uptime
Today
UK SL3 (AWS) Operational
90 days ago
99.83 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.66 % uptime
Today
UK SL4 (AWS) Operational
90 days ago
99.83 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.66 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
US SL1 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
US SL2 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
US SL3 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
US SL5 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025
Intermittent timeout EU PRD - 25% of Customers Impacted
Resolved - The incident has been resolved at 10:30 AM PDT.
Aug 30, 11:45 PDT
Update - The team is actively working on it. We will continue to share updates as we learn more.
Aug 30, 10:42 PDT
Update - We are continuing to investigate this issue.
Aug 30, 06:43 PDT
Update - The team is actively investigating the issue to determine the solution. We will continue to share updates as we learn more.
Aug 30, 05:53 PDT
Investigating - The CSOD Technology Team observed a intermittent timeouts in the EU PRD. The team is currently working and monitoring to fix the issue completely.
Start time: 12:50 am PDT
Aug 30, 02:20 PDT
Aug 29, 2025
Patch 25.02.03 - CSOD Data Centers at LAX
Completed - The scheduled maintenance has been completed.
Aug 29, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 21:00 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Aug 15, 20:43 PDT
Patch 25.02.03 - CSOD Data Centers at EU/FR/LHR/UK
Completed - The scheduled maintenance has been completed.
Aug 29, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 17:30 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Aug 15, 20:41 PDT
Patch 25.02.03 - CSOD Data Centers at AU/JP
Completed - The scheduled maintenance has been completed.
Aug 29, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 06:00 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Aug 15, 20:33 PDT
Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025
"Invalid Login Credentials” error on LAX SL4
Resolved - The incident has been resolved at 05:40 AM PDT.
Aug 25, 07:16 PDT
Monitoring - The CSOD team has identified that users were unable to log in to their production and stage environments and were receiving “Invalid Login Credentials” errors for LAX SL4.
The CSOD team confirmed that the issue should now be resolved.
The incident will be monitored for another 1h to ensure system stability.
Aug 25, 06:13 PDT
Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage