All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
US SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
JP SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
UK SL1 (AWS) Operational
90 days ago
99.65 % uptime
Today
Uptime Operational
90 days ago
99.73 % uptime
Today
Response Time Operational
90 days ago
99.56 % uptime
Today
UK SL2 (AWS) Operational
90 days ago
99.62 % uptime
Today
Uptime Operational
90 days ago
99.73 % uptime
Today
Response Time Operational
90 days ago
99.51 % uptime
Today
UK SL3 (AWS) Operational
90 days ago
99.65 % uptime
Today
Uptime Operational
90 days ago
99.73 % uptime
Today
Response Time Operational
90 days ago
99.56 % uptime
Today
UK SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.94 % uptime
Today
US SL1 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
90 days ago
99.99 % uptime
Today
US SL2 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
90 days ago
99.99 % uptime
Today
US SL3 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
US SL5 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Minor Issue - Edge Import is not loading - US SL4
Resolved - This incident has been resolved.
Jul 27, 10:42 PDT
Investigating - This swimlane is experiencing functional issues accessing Edge Import. Clients with portals in this swimlane are unable to access or use the import. This is our top priority, and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Jul 27, 09:14 PDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Release 26.02.01 - CSOD Data Centers at US
Completed - The scheduled maintenance has been completed.
Jul 24, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 18:30 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Jul 17, 13:11 PDT
Release 26.02.01 - CSOD Data Centers at EU/FR/UK
Completed - The scheduled maintenance has been completed.
Jul 24, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 17:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 17, 13:14 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Jul 17, 13:14 PDT
Patch 26.02.01 - CSOD Data Centers at AU/JP
Completed - The scheduled maintenance has been completed.
Jul 24, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Jul 17, 13:16 PDT
Service Disruption
Resolved - Some customers in UK, France and Japan swim lanes experienced issues while logging into the system. The problem began on 23rd July 7:10 PM Pacific Time and was resolved by 8:20 PM Pacific Time.
Jul 24, 02:59 PDT
Update - The fix has been successfully deployed to all the environments (Production and lower environments).

We will continue to closely monitor the environments to ensure the solution remains stable and no further issues are observed.
Jul 23, 21:48 PDT
Monitoring - The fix has been successfully deployed to all Production instances across all regions.

We are currently working on deploying the fix to the lower environments. In the meantime, we will continue to closely monitor the Production environments to ensure the solution remains stable and no further issues are observed.
Jul 23, 21:36 PDT
Investigating - Some customers in UK, France and Japan swimlanes are experiencing issues while logging into the system. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Jul 23, 20:21 PDT

Jul 23, 2026

Jul 22, 2026

No incidents reported.

Jul 21, 2026

All Queued Events Stuck and Delayed across all Production Swimlanes
Resolved - Queues have been caught up across all environments and this issue is now Resolved.
Jul 21, 16:09 PDT
Update - The backlog of queued events has largely cleared across all Production environments. We are now reviewing the queues in all Pilot and Stage environments and taking action to expedite processing of any remaining backlog.
Jul 21, 14:03 PDT
Monitoring - We have taken action to expedite the processing of the backlog of queued events, and most swimlanes have now fully recovered. We will provide a final update once processing has fully returned to normal across all swimlanes.
Jul 21, 13:07 PDT
Update - We are continuing to investigate this issue.
Jul 21, 11:13 PDT
Investigating - Customers across all swimlanes may experience delayed or stuck processing of queued events and background jobs (i.e., Content Uploader, Emails, Reporting, Roster Submissions etc.). We are actively investigating this issue as a top priority, and will provide regular updates until it is fully resolved.
Jul 21, 11:13 PDT

Jul 20, 2026

RESURFACED: No Jobs Displayed on Career Site for US Swimlanes (Production)
Postmortem - Read details
Jul 21, 10:34 PDT
Resolved - Following an extended monitoring period, our Engineering team has confirmed that the issue has been successfully resolved. The preventive measures implemented have proven to be effective and reliable throughout the monitoring period, and the affected Career Sites continue to operate as expected.

To further strengthen the platform and help prevent similar issues in the future, our Engineering team is working on additional backend system and database optimizations. These improvements are scheduled to be deployed as an off-cycle release on 07 Aug 2026.

We will now conclude active monitoring and consider this incident resolved. The associated Known Issue (https://cornerstoneondemand.lightning.force.com/lightning/articles/Knowledge/KNOWN-ISSUE-CSX-No-Jobs-Displayed-on-Career-Site-for-US-Swimlanes-Production) will remain in Monitoring status until the scheduled 07 Aug 2026 release has been completed, after which it will be closed.

A detailed Root Cause Analysis (RCA) will be published within the next 7–10 business days. Thank you for your patience, understanding, and cooperation throughout this matter!
Jul 20, 06:54 PDT
Monitoring - We have received reports that the issue has resurfaced(https://status.csod.com/incidents/zjk01s8bh79l). Our Engineering team investigated promptly and has implemented the necessary corrective measures.

We will continue to closely monitor the environment to ensure the issue remains resolved and the career sites remains stable.
Jul 15, 07:58 PDT

Jul 19, 2026

Schedule Infra Maintenance - US
Completed - The scheduled maintenance has been completed.
Jul 19, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 20:00 PDT
Scheduled - Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Jul 18, 19:58 PDT

Jul 18, 2026

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

← Incident History Powered by Atlassian Statuspage