Cornerstone Status Page

All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
US SL4 (AWS) Operational
90 days ago
99.92 % uptime
Today
Uptime Operational
90 days ago
99.92 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
JP SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
UK SL1 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL2 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL3 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
99.98 % uptime
Today
Uptime Operational
90 days ago
99.98 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
US SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
US SL2 (AWS) Operational
90 days ago
99.96 % uptime
Today
Uptime Operational
90 days ago
99.96 % uptime
Today
Response Time Operational
90 days ago
99.96 % uptime
Today
US SL3 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
US SL5 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 23, 2026

No incidents reported today.

Mar 22, 2026
Schedule Infra Maintenance - FR-EXT/FR-RES/METPOL PROD
Completed - The scheduled maintenance has been completed.
Mar 22, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 20:30 PDT
Scheduled - Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Mar 21, 20:09 PDT
Mar 21, 2026
Mar 20, 2026
System latency observed in US Swimlanes Production Environment
Resolved - The CSOD Technology Team observed a performance degradation affecting US Swimlanes Production Environment (Start time 8:05 am PST to End time 8:15 am PST). During this time, clients with portals on these swimlanes may have experienced slow performance or intermittent errors while accessing the application. Our Engineering teams have implemented a fix and after a period of monitoring we are considering this issue resolved.
Mar 20, 08:05 PDT
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026
Minor Issue - Latency for all Galaxy Clients across UK and EU Region
Resolved - The CSOD Technology Team observed a performance degradation affecting the Galaxy clients across UK and EU region swimlane. The problem began at 1:02 AM Pacific Time and was resolved at 1:19 AM Pacific Time. During this time, clients with portals on UK and EU region swimlane may have experienced slow performance or intermittent errors while accessing the application.
Mar 16, 05:06 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 16, 02:42 PDT
Investigating - The Galaxy clients across UK and EU Region Swimlanes are experiencing some latency issues. Clients with portals in this swimlane may experience delays or 504 gateway timeouts errors while accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Mar 16, 02:07 PDT
Mar 15, 2026

No incidents reported.

Mar 14, 2026
Schedule Infra Maintenance - US
Completed - The scheduled maintenance has been completed.
Mar 14, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 22:00 PDT
Scheduled - Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Mar 14, 03:27 PDT
Schedule Infra Maintenance - EU
Completed - The scheduled maintenance has been completed.
Mar 14, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 20:00 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Mar 14, 03:25 PDT
Mar 13, 2026
Release 26.01.00 - CSOD Data Centres at EU/FR/UK/US
Completed - The scheduled maintenance has been completed.
Mar 13, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 17:30 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Mar 11, 05:04 PDT
Release 26.01.00 - CSOD Data Centres at AU/JP
Completed - The scheduled maintenance has been completed.
Mar 13, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 06:00 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Mar 11, 04:49 PDT
Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

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