Cornerstone Status Page

All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
US SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
JP SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
UK SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL2 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL3 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
US SL1 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
90 days ago
99.99 % uptime
Today
US SL2 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
90 days ago
99.99 % uptime
Today
US SL3 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
US SL5 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Server Refresh Maintenance - EMEA/APAC/US Jun 27, 2026 20:00 - Jun 28, 2026 02:00 PDT

Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Posted on Jun 26, 2026 - 07:15 PDT
Jun 26, 2026

No incidents reported today.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026
Minor Issue - LXP EU Prod 504 Gateway Timeout Error
Resolved - The CSOD Technology Team observed a performance degradation affecting production portals across EU. The problem began at 10:35 PM PST and was resolved at 11:30 PM PST. During this time, clients could not enter LXP portals and encounter 504 Gateway Timeout Error.
Jun 21, 23:30 PDT
Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Minor Issue - Latency - UK Swimlanes
Postmortem - Read details
Jun 23, 01:17 PDT
Resolved - This incident has been resolved.
Jun 17, 17:00 PDT
Monitoring - Our engineering teams have identified the cause and implemented a fix. We've validated that the issue is no longer present. We will monitor for 1 hour before marking this incident resolved.
Jun 17, 15:21 PDT
Investigating - The swimlane is experiencing some latency issues. Clients with portals across UK swimlanes may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Jun 17, 15:07 PDT
Minor Issue - Latency - US Swimlanes
Resolved - This incident has been resolved.
Jun 17, 17:00 PDT
Monitoring - Our engineering teams have identified the cause and implemented a fix. We've validated that the issue is no longer present. We will monitor for 1 hour before marking this incident resolved.
Jun 17, 15:21 PDT
Investigating - The swimlane is experiencing some latency issues. Clients with portals across US Swimlanes may experience delays or issues accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Jun 17, 14:46 PDT
Jun 16, 2026
System latency observed in US Swimlanes Production Environment
Resolved - The CSOD Technology Team observed performance degradation affecting US swimlanes. During this time, clients with portals on these swimlanes may have experienced slow performance or intermittent errors while accessing the application. Our Engineering teams have implemented a fix, and after a period of monitoring, we now consider this issue resolved.
The incident started on 06/16/2026 at 8:30 AM PST and was resolved at 06/16/2026 at 8:52 AM PST.
Jun 16, 05:30 PDT
Jun 15, 2026

No incidents reported.

Jun 14, 2026
Schedule Infra Maintenance - US
Completed - The scheduled maintenance has been completed.
Jun 14, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 20:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 13, 09:10 PDT
Scheduled - Please be advised that users may experience temporary service degradation, such as increased latency or brief portal unavailability, while we perform scheduled infrastructure maintenance. We appreciate your understanding and cooperation as we continue to enhance the Cornerstone Cloud Platform with best-in-class features and improved functionality.
Jun 13, 09:10 PDT
Jun 13, 2026
Jun 12, 2026
Minor Issue - Functionality - Edge Imports service unavailable | US SL4
Postmortem - Read details
Jun 23, 00:54 PDT
Resolved - This incident has been resolved.
Jun 12, 09:22 PDT
Investigating - The US Swimlane 4 is currently experiencing functional issues accessing Edge Import. Clients with portals in this swimlane may encounter delays or difficulties when performing certain tasks. Resolving this issue is our top priority, and we are working to restore normal service as quickly as possible.
Jun 12, 08:42 PDT
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