Cornerstone Status Page
Monitoring - We observed a brief spike in latency between 11:00 AM and 11:15 AM PT. Mitigation measures have been implemented to help minimize intermittent performance degradation while a permanent fix is being developed. We will continue to share regular updates as progress is made.
Mar 04, 2026 - 12:36 PST
Identified - We observed brief latency spikes this morning. Our teams are actively working on a permanent fix to fully address the issue. We will continue to provide regular updates until it is resolved. Thank you for your patience.
Mar 04, 2026 - 10:43 PST
Monitoring - A fix for this issue was deployed successfully.
We are monitoring the swimalanes before concluding this incident as resolved.

Mar 04, 2026 - 05:01 PST
Update - Some customers may continue to experience intermittent latency spikes. Our teams remain actively engaged and are making progress on remediation efforts. Deployment of the proposed fix remains scheduled for non-business hours to minimize any further customer impact. We will continue to share regular updates.
Mar 04, 2026 - 02:34 PST
Update - Some customers may continue to experience intermittent latency spikes. Our teams remain actively engaged and are making progress on remediation efforts. Deployment of the proposed fix remains scheduled for non-business hours to minimize any further customer impact. We will continue to share regular updates.
Mar 04, 2026 - 00:16 PST
Update - Some customers may continue to experience intermittent latency spikes. Our teams remain actively engaged and are making progress on remediation efforts. Deployment of the proposed fix remains scheduled for non-business hours to minimize any further customer impact. We will continue to share regular updates.
Mar 03, 2026 - 21:41 PST
Update - Some customers may continue to experience intermittent latency spikes. Our teams remain actively engaged and are making progress on remediation efforts. Deployment of the proposed fix remains scheduled for non-business hours to minimize any further customer impact. We will continue to share regular updates.
Mar 03, 2026 - 17:35 PST
Update - Some customers may continue to experience intermittent latency spikes. Our teams remain actively engaged and are making progress on remediation efforts. Deployment of the proposed fix remains scheduled for non-business hours to minimize any further customer impact. We will continue to share regular updates.
Mar 03, 2026 - 15:45 PST
Update - Some customers may continue to experience intermittent latency spikes. Our teams remain actively engaged and are making progress on remediation efforts. Deployment of the proposed fix remains scheduled for non-business hours to minimize any further customer impact. We will continue to share regular updates.
Mar 03, 2026 - 13:51 PST
Identified - We are currently observing intermittent latency spikes. The root cause has been identified, and our teams are actively working on a remediation plan. We are targeting deployment of the fix during non-business hours to minimize further customer impact. We will continue to provide updates as more information becomes available.
Mar 03, 2026 - 12:27 PST
Update - We are maintaining the status in Monitoring while we continue to ensure stability is sustained. We will continue to provide updates until the issue is considered fully resolved.
Mar 03, 2026 - 11:44 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 03, 2026 - 08:56 PST
Investigating - Some customers on a US swimlane may experience latency and errors intermittently across the application. We are actively investigating the issue as our top priority. We will share regular updates as they become available.
Mar 03, 2026 - 07:59 PST

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

US SL4 (AWS) Operational
90 days ago
99.92 % uptime
Today
Uptime Operational
90 days ago
99.92 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
JP SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
UK SL1 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL2 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL3 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
UK SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
99.98 % uptime
Today
Uptime Operational
90 days ago
99.98 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
US SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
US SL2 (AWS) Operational
90 days ago
99.96 % uptime
Today
Uptime Operational
90 days ago
99.96 % uptime
Today
Response Time Operational
90 days ago
99.96 % uptime
Today
US SL3 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
US SL5 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 5, 2026

No incidents reported today.

Mar 4, 2026
Resolved - The CSOD Technology Team observed a performance degradation affecting the FRA SL1 swimlane. The problem began at 1:30 AM Pacific Time and was resolved at 1:40 AM Pacific Time. During this time, clients with portals on FRA SL1 swimlane may have experienced slow performance or intermittent errors while accessing the application.
Mar 4, 01:00 PST
Mar 3, 2026
Resolved - On 3/3/2026 between 1:00 AM and 2:30 AM PST we experienced latency in FRA SL1. During this time portals may have experienced issues accessing or using the platform.
Mar 3, 01:00 PST
Mar 2, 2026
Resolved - The US SL2 experienced issues with the Careers site. The issue was identified and has been resolved. Services have now returned to normal. We apologize for any inconvenience this may have caused.

The issues began at 09:52 a.m. PT and was resolved at 10:31 a.m. PT

Mar 2, 10:42 PST
Mar 1, 2026

No incidents reported.

Feb 28, 2026
Resolved - After careful monitoring, the issue has now been resolved.
Feb 28, 17:59 PST
Monitoring - The issue has been identified and resolved, and services have now been restored to normal operations. We will continue to monitor this closely.
Feb 28, 12:50 PST
Update - We are continuing to investigate this issue.
Feb 28, 12:18 PST
Investigating - This swimlane is experiencing a service disruption. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

Start Time: 9:30 AM PST

Feb 28, 10:43 PST
Feb 27, 2026

No incidents reported.

Feb 26, 2026
Resolved - The CSOD Technology Team observed a performance degradation affecting all US swimlanes (Production Environment). The problem began at 6.10 am Pacific Time and was resolved at 6.29 am Pacific Time. During this time, clients with portals on these swimlanes may have experienced slow performance or intermittent errors while accessing the application. 

The issue has been identified and resolved, and services have been restored to normal operations. 

Thank you for your patience and understanding!

Feb 26, 07:00 PST
Feb 25, 2026

No incidents reported.

Feb 24, 2026
Resolved - As this incident is specific to Stage, we will continue communication through the open Known Issue. All Production environments are currently stable.
Feb 24, 13:45 PST
Investigating - We continue to observe reports of increased latency affecting the Stage environment in the UK region.

Our Engineering team is actively investigating the root cause and working to restore normal response times. Further updates will be shared as progress is made.

Feb 24, 07:55 PST
Monitoring - The issue has been identified, and services have been restored to normal operations. We will continue to monitor the situation closely.
Feb 24, 06:14 PST
Investigating - We are currently investigating reports of increased latency affecting Stage Environment for UK Swimlanes. Users may witness slower page load times and eventually erroring out.

Our Engineering team is investigating on the root cause and is actively working to restore normal response times. We will continue to share updates as progress is made.

Thank you for your patience and understanding.

Feb 24, 04:51 PST
Resolved - After a period of monitoring with no further recurrence observed, the issue is now considered resolved.

The CSOD Technology Team identified a performance degradation impacting EU Production (Galaxy Customers). The issue began at 4:28 AM Pacific Time and was resolved at 5:19 AM Pacific Time. During this period, clients with portals in this region may have experienced slow performance or intermittent errors while accessing/working on the application.

Feb 24, 11:24 PST
Monitoring - The issue has been identified and resolved, and services have been restored to normal operations. We will continue to monitor the situation closely.
Feb 24, 06:05 PST
Identified - Our Engineering team has identified the root cause and is actively working to restore normal response times. We will continue to share updates as progress is made.
Feb 24, 05:44 PST
Investigating - We are currently investigating reports of increased latency affecting EU region Production Environment. This issue impacts Galaxy customers using LXP and LMS, or LXP alone, and may result in slower page load times and eventually erroring out.

Our Engineering team is investigating on the root cause and is actively working to restore normal response times. We will continue to share updates as progress is made.

Thank you for your patience and understanding.

Feb 24, 05:28 PST
Feb 23, 2026
Resolved - The CSOD Technology Team observed a performance degradation affecting this swimlane. The problem began at 7:54 AM Pacific Time and was resolved at 10:48 AM Pacific Time. During this time, clients with portals on this swimlane may have experienced slow performance or intermittent errors while accessing the application.
Feb 23, 14:23 PST
Monitoring - The issue has been identified and resolved, and services have been restored to normal operations. We will continue to monitor the situation closely.
Feb 23, 10:08 PST
Identified - We are currently investigating reports of increased latency affecting all US swimlane environments (Pilot, Sandbox, and Production). This issue impacts Galaxy customers using LXP and LMS, or LXP alone, and may result in slower page load times.

Our Engineering team has identified the root cause and is actively working to restore normal response times. We will continue to share updates as progress is made.

Thank you for your patience and understanding.

Feb 23, 08:24 PST
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.