All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
US SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
JP SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
100.0 % uptime
Today
UK SL1 (AWS) Operational
90 days ago
99.65 % uptime
Today
Uptime Operational
90 days ago
99.73 % uptime
Today
Response Time Operational
90 days ago
99.56 % uptime
Today
UK SL2 (AWS) Operational
90 days ago
99.62 % uptime
Today
Uptime Operational
90 days ago
99.73 % uptime
Today
Response Time Operational
90 days ago
99.51 % uptime
Today
UK SL3 (AWS) Operational
90 days ago
99.65 % uptime
Today
Uptime Operational
90 days ago
99.73 % uptime
Today
Response Time Operational
90 days ago
99.56 % uptime
Today
UK SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
100.0 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
99.97 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.94 % uptime
Today
US SL1 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
90 days ago
99.99 % uptime
Today
US SL2 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
90 days ago
99.99 % uptime
Today
US SL3 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
US SL5 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
99.99 % uptime
Today
Response Time Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Patch 26.02.02 - CSOD Data Centers at AU/JP Aug 7, 2026 06:00-08:00 PDT

Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Posted on Aug 05, 2026 - 03:20 PDT

Patch 26.02.02 - CSOD Data Centers at EU/FR/UK Aug 7, 2026 17:30-19:30 PDT

Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Posted on Aug 05, 2026 - 03:21 PDT

Patch 26.02.02 - CSOD Data Centers at US Aug 7, 2026 21:00-23:00 PDT

Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Posted on Aug 05, 2026 - 03:22 PDT

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Minor Issue - Edge Import is not loading - US SL4
Resolved - This incident has been resolved.
Jul 27, 10:42 PDT
Investigating - This swimlane is experiencing functional issues accessing Edge Import. Clients with portals in this swimlane are unable to access or use the import. This is our top priority, and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Jul 27, 09:14 PDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Release 26.02.01 - CSOD Data Centers at US
Completed - The scheduled maintenance has been completed.
Jul 24, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 18:30 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Jul 17, 13:11 PDT
Release 26.02.01 - CSOD Data Centers at EU/FR/UK
Completed - The scheduled maintenance has been completed.
Jul 24, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 17:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 17, 13:14 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Jul 17, 13:14 PDT
Patch 26.02.01 - CSOD Data Centers at AU/JP
Completed - The scheduled maintenance has been completed.
Jul 24, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 PDT
Scheduled - Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Jul 17, 13:16 PDT
Service Disruption
Resolved - Some customers in UK, France and Japan swim lanes experienced issues while logging into the system. The problem began on 23rd July 7:10 PM Pacific Time and was resolved by 8:20 PM Pacific Time.
Jul 24, 02:59 PDT
Update - The fix has been successfully deployed to all the environments (Production and lower environments).

We will continue to closely monitor the environments to ensure the solution remains stable and no further issues are observed.
Jul 23, 21:48 PDT
Monitoring - The fix has been successfully deployed to all Production instances across all regions.

We are currently working on deploying the fix to the lower environments. In the meantime, we will continue to closely monitor the Production environments to ensure the solution remains stable and no further issues are observed.
Jul 23, 21:36 PDT
Investigating - Some customers in UK, France and Japan swimlanes are experiencing issues while logging into the system. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Jul 23, 20:21 PDT

Jul 23, 2026

Jul 22, 2026

No incidents reported.

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