Cornerstone Trust Site

All Systems Operational

About This Site

Welcome to Cornerstone System Status Dashboard!

This page shows the system status for the Cornerstone SaaS environments.
Downtime is when a swimlane is not accessible by 25% or more of our customers by any login method and the incident resides with Cornerstone (rather than the customer's connection). This excludes any planned maintenance , patch or release (please see calendar linked to the bottom left of this page)

The current status column is updated in near-real time to reflect any ongoing production issues.
You can Subscribe to updates via Email/SMS and Web hook by clicking the "Subscribe to updates" option just below the Cornerstone Banner.

Uptime over the past 90 days. View historical uptime.
LAX-SL1 Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
LAX-SL2 Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
LAX-SL3 Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
LAX-SL4 Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
LAX-SL5 Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
AU SL1 (AWS) Operational
90 days ago
100.0 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
JP SL1 (AWS) Operational
90 days ago
99.98 % uptime
Today
Response Time Operational
Uptime Operational
90 days ago
99.98 % uptime
Today
UK SL1 (AWS) Operational
90 days ago
99.5 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.0 % uptime
Today
UK SL2 (AWS) Operational
90 days ago
99.5 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.0 % uptime
Today
UK SL3 (AWS) Operational
90 days ago
99.5 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.0 % uptime
Today
UK SL4 (AWS) Operational
90 days ago
99.5 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.0 % uptime
Today
CDG SL1 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
CDG SL4 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
FRA SL1 (AWS) Operational
90 days ago
99.99 % uptime
Today
Uptime Operational
90 days ago
100.0 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
US SL1 (AWS) Operational
90 days ago
99.96 % uptime
Today
Uptime Operational
90 days ago
99.93 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
US SL2 (AWS) Operational
90 days ago
99.96 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
90 days ago
99.98 % uptime
Today
US SL3 (AWS) Operational
90 days ago
99.94 % uptime
Today
Uptime Operational
90 days ago
99.94 % uptime
Today
Response Time Operational
US SL5 (AWS) Operational
90 days ago
99.93 % uptime
Today
Uptime Operational
90 days ago
99.93 % uptime
Today
Response Time Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Release 25.02.00 - CSOD Data Centers at AU/JP Jul 18, 2025 06:00-12:00 PDT

Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Posted on Jun 13, 2025 - 15:33 PDT

Release 25.02.00 - CSOD Data Centers at EU/FR/LAX/LHR/UK Jul 18, 2025 17:30-22:30 PDT

Users may experience a slight degradation in service like increased latency and/or portals may be temporarily unavailable for up to 20 minutes while we deploy the latest Software Application Code. We thank you for your cooperation as we continue to add best in class features and functionality to the Cornerstone Cloud Platform.
Posted on Jun 13, 2025 - 15:33 PDT
Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Portal Access Issues - US SL1
Resolved - This incident has been resolved.
Jul 10, 13:52 PDT
Monitoring - We have mitigated the issue. We will closely monitor activity to ensure stability before marking this resolved.
Jul 10, 12:49 PDT
Identified - Customers on US SL1 may encounter an error when trying to access the application. We are actively investigating the issue as a top priority. We will share updates as they become available.
Jul 10, 12:21 PDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025
Generic Errors and Latency Across the Application - LAX SL4
Resolved - This incident has been resolved.
Jul 8, 14:35 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 8, 13:16 PDT
Investigating - Customers on LAX SL4 may encounter generic errors and latency across the application. We are actively investigating the issue as a top priority. We will continue to share regular updates until the issue is fully resolved. We appreciate your continued patience.
Jul 8, 12:41 PDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

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